Onboarding Portal

All you need to get started with Aircall in one place!

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Training Material

We’ve created essential resources that will help you get the most out of Aircall. Learn at your own pace with these visual and dynamic tools. Download and browse our guides currently available in English, French, Spanish & German (more to come!) and watch our short videos.

Online Onboarding Guides

Our onboarding guides are also available online! An interactive way to find the information your team needs right away!

Click here

Guides

For administrators

For users

Videos

Dashboard

Video-Dashboard-Overview

Dashboard: General Overview

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How to create a team

Video-create-a-user

How to create a user

Video-Create-a-classic-number

How to create a classic number

Video-Configuring-call-distribution

Configuring the call distribution

Video vreate IVR number

How to create an IVR number

Video Advanced Analytics

Advanced Analytics

Video Live Feed

Aircall’s Live Feed

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Call settings

integrations@2X

Integrations

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Port Numbers

Are you looking to use your existing numbers with Aircall ? We’re here to guide you through the porting process.

Please note that in order to submit your porting request you will need to have a Jira account to access this form, if you don't have one yet please reach out to support by chat or phone to get registered with our ticketing system. This takes a few minutes, but once you have verified your account, you will be able to submit tickets.

Port a Number
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Technical check

We’ll help you check that your hardware and network set up are optimized for use with Aircall and we’ll provide personalized recommendations to ensure the best call quality.

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Set up your Integration

Learn how to connect your CRM or Helpdesk to Aircall so you can sync call details and streamline your workflow. We’ll guide you through the simple set up process.

Featured integrations

Salesforce

Salesforce

Sales ⋅ CRM
Centralize your workflows by handling calls directly in Salesforce.
Hubspot

Hubspot

Sales ⋅ CRM
Gain richer insights into your customers & your team's performance.
Zendesk

Zendesk

Sales ⋅ CRM
Make, receive and synchronize your calls directly from the Zendesk console.
All integrations

The phone system for modern business