Call Commenting & Assignment

Keep helpful info attached to calls as they travel across your team.

Assign calls with context

Increase productivity

Aircall automatically syncs the notes and comments you make during calls to your CRM or Helpdesk — keeping that info accessible to the whole team.

Assign calls

If the conversation can't be resolved on the first call, you can assign a detailed follow-up task to the most qualified team member.

Share contacts

Share multiple contacts with your team to ensure everyone’s up to speed. Team managers can control access to ensure the right info remains private.

Trusted by 12,000+ companies

  • logo-birdies
  • logo-untuckit
  • logo-expensify
  • logo-pipedrive
  • logo-hostmaker

Ready to build better conversations?

Aircall runs on the device you're using right now.

Connected to your Business Tools

  • salesforce thumbnail

    Salesforce

  • intercom thumbnail

    Intercom

  • hubspot thumbnail

    Hubspot

  • zendesk thumbnail

    Zendesk

  • ms thumbnail

    Microsoft Dynamics

  • shopify thumbnail

    Shopify

  • helpscout thumbnail

    Help Scout

  • gorgias thumbnail

    Gorgias

  • zapier thumbnail

    Zapier

  • front thumbnail

    Front

  • slack thumbnail

    Slack

  • kustomer thumbnail

    Kustomer

  • Zoho thumbnail

    Zoho

  • freshdesk thumbnail

    Freshdesk

  • monday.com logo

    monday.com

  • copper thumbnail

    Copper

  • pipedrive thumbnail

    Pipedrive

  • nocrm-io thumbnail

    noCRM.io

  • reamaze thumbnail

    Re:amaze

  • happyfox-icon

    Happy Fox

The phone system for modern business